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ISO Beingcert ISO/IEC 20000 Lead Implementer Exam Sample Questions (Q60-Q65):

NEW QUESTION # 60
Scenario 8: SunDee is an American biopharmaceutical company, headquartered in California, the US. It specializes in developing novel human therapeutics, with a focus on cardiovascular diseases, oncology, bone health, and inflammation. The company has had an information security management system(ISMS) based on SO/IEC 27001 in place for the past two years. However, it has not monitored or measured the performance and effectiveness of its ISMS and conducted management reviews regularly Just before the recertification audit, the company decided to conduct an internal audit. It also asked most of their staff to compile the written individual reports of the past two years for their departments. This left the Production Department with less than the optimum workforce, which decreased the company's stock.
Tessa was SunDee's internal auditor. With multiple reports written by 50 different employees, the internal audit process took much longer than planned, was very inconsistent, and had no qualitative measures whatsoever Tessa concluded that SunDee must evaluate the performance of the ISMS adequately. She defined SunDee's negligence of ISMS performance evaluation as a major nonconformity, so she wrote a nonconformity report including the description of the nonconformity, the audit findings, and recommendations. Additionally, Tessa created a new plan which would enable SunDee to resolve these issues and presented it to the top management Based on scenario 8. did the nonconformity report include all the necessary aspects?

A. Yes, the report included all the necessary aspects
B. No, the report must also specify the audit criteria
C. No, the report must also specify the root cause of the nonconformity

Answer: C

Explanation:
According to ISO/IEC 27001:2022, a nonconformity report is a document that records the details of any deviation from the audit criteria that is identified during an audit2. The audit criteria are the set of policies, procedures, requirements, or specifications that are used as a reference against which audit evidence is compared3. Therefore, a nonconformity report must include the following aspects:
* The description of the nonconformity, which should clearly state what the deviation is, where it occurred, and when it was detected
* The audit findings, which should provide the objective evidence that supports the identification of the nonconformity
* The audit criteria, which should specify the reference document or standard that the nonconformity deviates from
* The recommendations, which should suggest the possible corrective actions or improvements that can be taken to address the nonconformity In scenario 8, Tessa's nonconformity report included the description of the nonconformity, the audit findings, and the recommendations, but it did not specify the audit criteria. Therefore, the report did not include all the necessary aspects and was incomplete.
References:
* 1: ISO/IEC 27001:2022, Clause 9.2.3
* 2: ISO/IEC 27001:2022, Clause 3.23
* 3: ISO/IEC 27001:2022, Clause 3.5
* : ISO/IEC 27001:2022, Annex A.9.2.3

NEW QUESTION # 61
Following a repotted event, an Information security event ticket has been completed and its priority has been assigned. Then, the event has been evaluated to determine If it is an information security incident, which phase of the incident management has been completed?

A. Detection and reporting
B. Evaluation and confirmation
C. initial assessment and decision

Answer: B

NEW QUESTION # 62
Scenario 5: Operaze is a small software development company that develops applications for various companies around the world. Recently, the company conducted a risk assessment to assess the information security risks that could arise from operating in a digital landscape. Using different testing methods, including penetration Resting and code review, the company identified some issues in its ICT systems, including improper user permissions, misconfigured security settings, and insecure network configurations. To resolve these issues and enhance information security, Operaze decided to implement an information security management system (ISMS) based on ISO/IEC 27001.
Considering that Operaze is a small company, the entire IT team was involved in the ISMS implementation project. Initially, the company analyzed the business requirements and the internal and external environment, identified its key processes and activities, and identified and analyzed the interested parties In addition, the top management of Operaze decided to Include most of the company's departments within the ISMS scope.
The defined scope included the organizational and physical boundaries. The IT team drafted an information security policy and communicated it to all relevant interested parties In addition, other specific policies were developed to elaborate on security issues and the roles and responsibilities were assigned to all interested parties.
Following that, the HR manager claimed that the paperwork created by ISMS does not justify its value and the implementation of the ISMS should be canceled However, the top management determined that this claim was invalid and organized an awareness session to explain the benefits of the ISMS to all interested parties.
Operaze decided to migrate Its physical servers to their virtual servers on third-party infrastructure. The new cloud computing solution brought additional changes to the company Operaze's top management, on the other hand, aimed to not only implement an effective ISMS but also ensure the smooth running of the ISMS operations. In this situation, Operaze's top management concluded that the services of external experts were required to implement their information security strategies. The IT team, on the other hand, decided to initiate a change in the ISMS scope and implemented the required modifications to the processes of the company.
Based on scenario 5. after migrating to cloud. Operaze's IT team changed the ISMS scope and implemented all the required modifications Is this acceptable?

A. No, because any change in ISMS scope should be accepted by the management
B. Yes, because the ISMS scope should be changed when there are changes to the external environment
C. No, because the company has already defined the ISMS scope

Answer: A

Explanation:
According to ISO/IEC 27001:2022, clause 4.3, the organization shall determine the scope of the ISMS by considering the internal and external issues, the requirements of interested parties, and the interfaces and dependencies with other organizations. The scope shall be available as documented information and shall state what is included and what is excluded from the ISMS. The scope shall be reviewed and updated as necessary, and any changes shall be approved by the top management. Therefore, it is not acceptable for the IT team to change the ISMS scope and implement the required modifications without the approval of the management.
References: ISO/IEC 27001:2022, clause 4.3; PECB ISO/IEC 27001 Lead Implementer Course, Module 4, slide 10.

NEW QUESTION # 63
Based on scenario 9. the top management decided to accept the risk related to a nonconformity to control 5.17 Authentication informal ion. is this acceptable?

A. Unacceptable, the company should have provided justification for accepting the risks and documented it
B. Acceptable, the company analyzed the implementation costs and accepted the risk
C. Acceptable, as the company properly informed the internal audit that they decided to accept the risk

Answer: A

NEW QUESTION # 64
Scenario 7: InfoSec is a multinational corporation headquartered in Boston, MA, which provides professional electronics, gaming, and entertainment services. After facing numerous information security incidents, InfoSec has decided to establish teams and implement measures to prevent potential incidents in the future Emma, Bob. and Anna were hired as the new members of InfoSec's information security team, which consists of a security architecture team, an incident response team (IRT) and a forensics team Emma's job is to create information security plans, policies, protocols, and training to prepare InfoSec to respond to incidents effectively Emma and Bob would be full-time employees of InfoSec, whereas Anna was contracted as an external consultant.
Bob, a network expert, will deploy a screened subnet network architecture This architecture will isolate the demilitarized zone (OMZ) to which hosted public services are attached and InfoSec's publicly accessible resources from their private network Thus, InfoSec will be able to block potential attackers from causing unwanted events inside the company's network. Bob is also responsible for ensuring that a thorough evaluation of the nature of an unexpected event is conducted, including the details on how the event happened and what or whom it might affect.
Anna will create records of the data, reviews, analysis, and reports in order to keep evidence for the purpose of disciplinary and legal action, and use them to prevent future incidents. To do the work accordingly, she should be aware of the company's information security incident management policy beforehand Among others, this policy specifies the type of records to be created, the place where they should be kept, and the format and content that specific record types should have.
Why did InfoSec establish an IRT? Refer to scenario 7.

A. To assess, respond to, and learn from information security incidents
B. To comply with the ISO/IEC 27001 requirements related to incident management
C. To collect, preserve, and analyze the information security incidents

Answer: A

Explanation:
Based on his tasks, Bob is part of the incident response team (IRT) of InfoSec. According to the ISO/IEC
27001:2022 standard, an IRT is a group of individuals who are responsible for responding to information security incidents in a timely and effective manner. The IRT should have the authority, skills, and resources to perform the following activities:
* Identify and analyze information security incidents and their impact
* Contain, eradicate, and recover from information security incidents
* Communicate with relevant stakeholders and authorities
* Document and report on information security incidents and their outcomes
* Review and improve the information security incident management process and controls Bob's job is to deploy a network architecture that can prevent potential attackers from accessing InfoSec's private network, and to conduct a thorough evaluation of the nature and impact of any unexpected events that might occur. These tasks are aligned with the objectives and responsibilities of an IRT, as defined by the ISO
/IEC 27001:2022 standard.
References:
* ISO/IEC 27001:2022, Information technology - Security techniques - Information security management systems - Requirements, Clause 10.2, Information security incident management
* ISO/IEC 27035-1:2023, Information technology - Information security incident management - Part
1: Principles of incident management
* ISO/IEC 27035-2:2023, Information technology - Information security incident management - Part
2: Guidelines to plan and prepare for incident response
* PECB, ISO/IEC 27001 Lead Implementer Course, Module 10, Information security incident management

NEW QUESTION # 65
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