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L5M15資料 & L5M15考題寶典
此外,這些KaoGuTi L5M15考試題庫的部分內容現在是免費的:https://drive.google.com/open?id=1lvZ2yXvaKedRdpJQlefEDOgp_-e7LvJY
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CIPS L5M15 考試大綱:
主題
簡介
主題 1
- Understand the key stages which impact on the negotiation process and outcomes: This section of the exam measures skills of Procurement Managers and covers the major phases of negotiation, from preparation to conclusion. It includes understanding how pre-negotiation planning influences success, analyzing whether to negotiate individually or as a team, and preparing with clear objectives, strategies, and intelligence. It also explores structuring a negotiation agenda, applying effective negotiation tools and tactics, handling concessions, understanding opponent motivations, managing deadlocks, and ensuring successful conclusion and documentation of agreements. Post-negotiation focus is on implementing agreements, selling outcomes to stakeholders, and monitoring performance for continuous improvement.
主題 2
- Understand negotiation relationships and ethics: This section of the exam measures skills of Supply Chain Professionals and covers the role of relationships, trust, and ethics within negotiations. It explains how honesty and long-term partnerships contribute to effective outcomes and examines how situational assessment affects negotiation tone and results. The section also introduces ethical considerations, including the differences between positional and principled negotiation, separating personal factors from issues, and pursuing win-win solutions. It highlights the importance of cultural sensitivity, transparency, and the avoidance of unethical practices such as bribery, corruption, or fraud within professional negotiations.
主題 3
- Understand methods and behavioural factors which can influence others: This section of the exam measures skills of Category Managers and covers the influence of behavioural and interpersonal dynamics in negotiation and collaboration. It explores methods to influence individuals and groups by building trust, creating alliances, and managing conflict, ambiguity, and resistance effectively. Learners examine how attitudes, motivation, and organisational behaviour affect outcomes, including the influence of leadership style, empowerment, participation, and communication. The section emphasizes understanding how organisational structures and informal networks shape negotiation power and decision-making processes within procurement and supply environments.
L5M15考題寶典,L5M15題庫
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最新的 CIPS Level 5 Advanced Diploma in Procurement and Supply L5M15 免費考試真題 (Q46-Q51):
問題 #46
What was the principal conclusion of the Hawthorne experiments?
- A. People are inherently lazy.
- B. People are motivated by money.
- C. People work better when the lighting is better.
- D. People work harder when they're being observed.
答案:D
解題說明:
The "Hawthorne effect" suggests performance can improve simply because people know they are being studied/observed-attention and interest from management can boost engagement.
Reference:CIPS L5M15 - Motivation and behaviour: Hawthorne/Elton Mayo.
問題 #47
To achieve a positive outcome for both parties in a negotiation you should be both honest and open. Is this statement true?
- A. No - you should not be open with the other party.
- B. Yes - being both honest and open ensures success.
- C. Yes - these are the two most important characteristics for a win-win negotiation.
- D. No - you should not be honest with the other party.
答案:A
解題說明:
CIPS distinguishes betweenhonestyandopenness. Negotiators must always acthonestly(ethical integrity), but openness-disclosing all information-can weaken your position. The key is to balance transparency with confidentiality and strategic discretion.
Reference:CIPS L5M15 -Ethical Negotiation and Information Disclosure (Domain 2.1).
問題 #48
Alan needs to communicate the outcome of a negotiation to his internal stakeholders. His internal stakeholders havehigh power. Which communication methods would be best?Select TWO
- A. Team meeting
- B. Article on the website
- C. Email
- D. Notice board
答案:A,C
解題說明:
When stakeholders holdhigh poweror influence, communication should bedirect and engaging, ensuring clarity and accountability.
Face-to-faceteam meetingsallow discussion and immediate feedback, whileemailsprovide documented communication. Noticeboards and website articles are better suited for lower-power or external audiences.
Reference:CIPS L5M15 -Stakeholder Communication and Engagement Strategies (Domain 1.3).
問題 #49
Which of the following models would you use forsupplier preferencing?
- A. Relationship Spectrum
- B. Five Forces
- C. Kraljic
- D. SWOT
答案:C
解題說明:
TheKraljic Matrixis used to assess procurement categories and supplier relationships based onvalue and risk
, helping buyers tailor their negotiation and relationship management strategies.
Reference:CIPS L5M15 -Supplier Preferencing & Portfolio Models (Domain 1.2).
問題 #50
Different negotiation outcomes are required in different circumstances. In a"Yellow"circumstance (high risk, high value), which of the following is the best approach?
- A. Collaborative style
- B. Cautious, well-planned
- C. Quick-thinking, assertive behaviour
- D. Methodical, well-organised
答案:A
解題說明:
High-risk/high-value scenarios (often coded "yellow" in CIPS frameworks) require acollaborativeapproach- building joint trust, sharing information, and developing win-win outcomes to manage complexity and mutual dependency.
Reference:CIPS L5M15 -Negotiation Contexts and Relationship Spectrum.
問題 #51
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